A highly successful team is one which is equally committed to a common purpose, shares goals and a working approach for which they hold themselves mutually accountable. The manager’s or supervisor’s role is to nurture and build this type of team and create a culture of deep commitment and interest in one another’s personal growth and success. When conflicts arise, a manager and/or supervisor needs to be adept in the practical skills to counsel and act assertively to resolve situations.
This workshop is geared towards understanding what makes a high performing team, specifically within the caravan industry context, and the critical success factors needed to maintain one once built. The session also includes a focus on conflict management models and how to use them for your advantage to support team members when challenges arise within personal relationships, suppliers, customers and stakeholders.
NCC Certificate of Achievement is provided on completion of this course.
This course can be used as part of your overall NCC Park Management Qualification.
Registered Number: 519228. Registered in England & Wales.
UK Training Provider Register No. 10048504
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