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Service and Repair

The NCC Training Academy provides caravan dealerships, workshop service centres and mobile technicians with a comprehensive range of resources.

Our courses are both online and traditional practical tutor led training programmes that have been specifically designed for the caravan and motorhome industry. All our programmes are approved by the National Caravan Council (NCC) and are recognised by the Approved Workshop Scheme as meeting AWS membership criteria.


Online Learning Courses

Electrical Courses

Gas Training

Operational Services

Product Services

New to the Industry


STGW gas training for service technicians

STGW gas training for service technicians

  • Gas competence training (formally ACOPS) specific for caravan and motorhome service technicians.
  • Tutor led full 5 day initial training and 3 day refresher programmes available.
  • Key skills for gas safety; service, repair and testing of the gas system and appliances; issuing appropriate documentation.
  • Meets the Approved Workshop Scheme (AWS) membership requirements.
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ACS gas for service technicians

ACS gas for service technicians

  • Advanced accreditation for work on vehicles that are hired out/used in business or any static holiday or residential caravan.
  • Initial ACS training and reassessment programmes available.
  • Programmes are bespoke for individual gas operatives and businesses.
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NCC Electrical Test & Inspection

NCC Electrical Test & Inspection

  • Electrical competence training specific for caravan and motorhome service technicians.
  • 2 day tutor led training course in a workshop environment.
  • Key skills in electrical safety, test/inspect of caravan electrical systems and appropriate documentation.
  • A core qualification requirement for Approved Workshop Scheme (AWS) membership.
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Electrical Systems & Circuits

Electrical Systems & Circuits

  • Advanced electrical training specific for caravan and motorhome service technicians.
  • 2 day tutor led classroom training.
  • Includes 12 volt electrical supply, track, trace and repair circuit problems, prepare wiring diagrams.
  • Meets the Approved Workshop Scheme (AWS) membership requirements.
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Electrical Refresher online course

Electrical Refresher online course

NCC electrical qualifications require a 5-year renewal procedure. This is to show that you can demonstrate competence in every electrical safety procedure and that every five years your qualifications must be re-registered.


The online course provides all the knowledge you will need to complete the online assessment and they are both available to be purchased separately.

The online course content covers 8 modules and should take around 4 hours to complete.

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Electrical Refresher online assessment

Electrical Refresher online assessment

 

This online assessment will provide evidence of CPD (Continued Professional Development), to ensure your skills as an electrical engineer or technician allow you to remain at the top of your profession.

Completing and passing this online assessment will re-validate you electrical certification

NCC electrical qualifications require a 5-year renewal procedure. This is to show that you can demonstrate competence in every electrical safety procedure and that every five years your qualifications must be re-registered.

read more...


AL-KO chassis training

AL-KO chassis training

  • 1 day training course for service technicians working with Al-Ko chassis and products.
  • Includes: chassis design and operation, stablilisers, Al-Ko Secure. 
  • Certificate of Achievement.
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BPW light axle training

BPW light axle training

  • 1 day training course for service technicians working with BPW light axle chassis and products.
  • Training includes BPW axles, braking system, chassis and IDC System.
  • Certificate of Achievement.
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Whale Systems

Whale Systems

  • 1 day training course for service technicians working with Whale products.
  • Whale water pumps, heaters and the I Van System.
  • Certificate of Achievement will enable you to work on Whale products that are still under warranty. 
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NCC Caravan Service Engineering Award

NCC Caravan Service Engineering Award

  • Demonstrates ability to conduct a caravan or motorhome service to industry best practice standards. 
  • Self-study learning programme with observed practical assessment of a service and an online theory assessment. 
  • Meets the Approved Workshop Scheme (AWS) membership requirements. 
 
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Caravan & Motorhome National Apprenticeship

Caravan & Motorhome National Apprenticeship

  • Comprehensive three-year programme providing employees with the essential technical knowledge and understanding to function competently as a service technician.
  • The apprentice spends 85% of their time with you in the workplace alongside a skilled technician-mentor.
  • Short residential programmes are delivered at Emetec’s fully equipped training facility near Nottingham.
  • Apprentices can return significant business advantages to employers that invest in them.
  • The only NCC approved apprenticeship for caravan and motorhome service technicians. 
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Become a caravan service technician

Become a caravan service technician

  • A detailed guide about how to become a caravan service technician.
  • Explanation of the core competence training and qualifications for service technicians.
  • The qualifications you need to join the Approved Workshop Scheme.
  • How to book training courses. 
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Caravan & Motorhome National Apprenticeship

Caravan & Motorhome National Apprenticeship

  • Comprehensive three-year programme providing employees with the essential technical knowledge and understanding to function competently as a service technician.
  • The apprentice spends 85% of their time with you in the workplace alongside a skilled technician-mentor.
  • Short residential programmes are delivered at Emetec’s fully equipped training facility near Nottingham.
  • Apprentices can return significant business advantages to employers that invest in them.
  • The only NCC approved apprenticeship for caravan and motorhome service technicians. 
read more...


Electrical Refresher online course

Electrical Refresher online course

NCC electrical qualifications require a 5-year renewal procedure. This is to show that you can demonstrate competence in every electrical safety procedure and that every five years your qualifications must be re-registered.


The online course provides all the knowledge you will need to complete the online assessment and they are both available to be purchased separately.

The online course content covers 8 modules and should take around 4 hours to complete.

read more...


Electrical Refresher online assessment

Electrical Refresher online assessment

 

This online assessment will provide evidence of CPD (Continued Professional Development), to ensure your skills as an electrical engineer or technician allow you to remain at the top of your profession.

Completing and passing this online assessment will re-validate you electrical certification

NCC electrical qualifications require a 5-year renewal procedure. This is to show that you can demonstrate competence in every electrical safety procedure and that every five years your qualifications must be re-registered.

read more...




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