The Holiday Park - Caravan Holiday Home Ownership Code of Practice

The NCC has developed this Code of Practice as the basis of the NCC Approved Holiday Park - Caravan Holiday Home Ownership scheme. It is primarily for the benefit and protection of Holiday Home Owners setting out the principles of good practice and minimum standards that must be followed by scheme members when selling new and preowned Holiday Homes, when issuing a ‘Licence Agreement’ to occupy a Holiday Home pitch and when providing warranty and maintenance services. In addition, it acts as a benchmark.


We have broken down the Code into 12 manageable online short-courses that can each take between1 - 2 hours to complete (with an additional course on 'Arrangements in Northern Ireland') . The majority of these courses have an assessment attached to consolidate learning.

 These courses are: 

  • Core Commitments
  • Marketing & Advertising
  • Sales, Warranties & Maintenance
  • Rights to and terms of the License Agreement
  • Occupancy of the Pitch
  • Charges & Changes in Pitch Fees
  • Changes in Arrangements on a Park
  • Resale of the Holiday Home
  • Removal of Holiday Home from Pitch or Park
  • Bequeathing a Holiday Home
  • Complaint Handling
  • Misuse of Holiday Homes
  • Arrangements in Northern Ireland - (optional for non-residential NI operatives)

Want to buy this whole programme? - use the 'book now' option at the bottom of the list of Courses and Assessments that are included in this programme to the right of this page.

We will release the courses and assessment 2 at a time to help you manage the completion of this programme.. These links will appear on your MY ACADEMY page. Once you've completed we will release 2 more until all have been added.

If you would like access to the additional 'Arrangements in Northern Ireland' course, please contact us at and will manually add this to your Online Courses.



The Holiday Park - Caravan Holiday Home Ownership Code of Practice

NCC members: £260 (13 courses)

Non-members: £320

All prices exclude VAT

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