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Leadership & Management

 

 NCC Training Academy provide a suite of Leadership and Management short courses for Senior Leaders, Managers and Team-leaders and those working towards these roles.

All our programmes in this group are CPD Certified and are recognised as a transferable qualification to other sectors within the Caravan Industry as well as other professions. 

Our courses use industry specific case studies to ensure your learning outcomes remain relevant to your day-to-day business


Leadership & Management


Senior Leadership: Coaching & Mentoring

Senior Leadership: Coaching & Mentoring

Coaching and Mentoring is an integral part of creating a sustainable competitive advantage in business today by using these approaches to develop people within your organisation. Having a resource of trained and competent “in house” coaches and mentors has multiple benefits for an organisation both in terms of cost savings and, equally important, on-going staff development through managers and leaders coaching and mentoring their own team members and supporting others across the organisation when needed.

This practical, experiential workshop where your own coaching and mentoring skills will be explored and honed will enable you to improve your approach to individual development and enhance performance across your team and beyond as you enable market leadership within the caravan manufacturing and/or park operations and supplies disciplines.

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Senior Leadership: Strategic Leadership & Tactical Management

Senior Leadership: Strategic Leadership & Tactical Management

Today’s leaders, working within the national caravan sector across multiple disciplines, need to be able to call upon a range of appropriate skills to deliver organisational success.

However, many leaders can find themselves operating purely as tactical managers day to day and may struggle to make the transition to even greater leadership accomplishments which use both a strategic and tactical perspective to achieve their business goals.

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Managers & Team Leaders:-Building High Performing Teams & Handling Conflict

Managers & Team Leaders:-Building High Performing Teams & Handling Conflict

This workshop is geared towards understanding what makes a high performing team, specifically within the caravan industry context, and the critical success factors needed to maintain one once built.

The session also includes a focus on conflict management models and how to use them for your advantage to support team members when challenges arise within personal relationships, suppliers, customers and stakeholders.

Practical experiential learning around team dynamics using contextualised problem based learning techniques.

One day tutor led classroom based learning

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Managers & Team Leaders:- Managing Change

Managers & Team Leaders:- Managing Change

Change and the applications of change management are key challenges facing today’s managers and supervisors working in the caravan sector.

This workshop will deconstruct the myths and pitfalls around change management as well as provide insight into how managers can successfully plan and deliver sustainable change.

Through an experiential approach, delegates will learn to how to intricately link their change projects to organisational direction as well as manage critical paths and create risk matrices to deal with seen and unforeseen problems that may impact on the change event.

Delegates will explore the psychological impacts of change on an organisation and individuals.

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Managers & Team Leaders:- Influencing, Communications & Personal Effectiveness

Managers & Team Leaders:- Influencing, Communications & Personal Effectiveness

Today’s industry managers and supervisors may need to influence and communicate across multiple disciplines including the whole supply chain, manufacturing, retailing, park operations and the supply of products and services.

This highly self-reflective workshop will allow delegates to completely asses their strengths and areas for improvement when communicating with and influencing others.

demonstrating some proven tactics and techniques to put the learner on the road to personal success within work

 

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Managers & Team Leaders:- Service Delivery Improvement, Innovation, Creativity

Managers & Team Leaders:- Service Delivery Improvement, Innovation, Creativity

An organisation’s competitive advantage can be boosted by service delivery improvement, innovation and the creativity of its employees.

A manager’s role can be one of enabling and then driving forward the conditions for staff to be creative and innovative around the customer journey, new products and service delivery approaches.

 

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Managers & Team Leaders:- Business & Commercial Acumen

Managers & Team Leaders:- Business & Commercial Acumen

Whatever your management or supervisory role within the tourer, motorhome, caravan holiday home and park home industry, this in-depth workshop will focus on the key deliverables around acting and managing commercially. Achieving bottom line results as well as developing business cases for investment and/or improvement when needed are emphasised as is bringing honed, commercial acumen discipline to the fore when taking and making business decisions.

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Managers & Team Leaders:- Leading Teams & Individuals

Managers & Team Leaders:- Leading Teams & Individuals

  • A suite of team leadership skills and behaviours modelled on best practice.
  • Highly practical skills focused on team leaders and the needs of their team.
  • Experiential and case study driven course to upskill managers, supervisors and team leaders.
  • 1 day tutor led classroom based learning.
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