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There is a broad spectrum of training and qualifications that are suitable for those working within the leisure vehicle and park home industry. Often the nature of the work can be more diverse than in other industries with service technicians and park operations staff using a variety of different skill sets to complete their day-to-day work. The NCC Academy delivers training through the following core categories, or types, of training. 


Short-Course Bundles

Short-Course Bundles

At the NCC Training Academy we are building up a portfolio of short bite-sized training courses covering an array of subjects from Compliance to Licensing to Health & Safety. Although they are available as stand-alone courses we have also bundled them together into subject/skill-specific programmes. With a small cost-reduction you can buy the bundles and have the courses available on your own MY LEARNING dashboard as part of your learning journey. read more...


Holiday Park: Holiday Home Ownership Code of Practice

Holiday Park: Holiday Home Ownership Code of Practice

By being NCC Approved and complying with the Consumer Code of Practice, Parks can demonstrate to their customers that they are making a conscious and tangible commitment to protect their interests . The Code benefits consumers by requiring parks to:-

¨ Treat consumers fairly

¨ Provide greater consumer protection and rights than required by law.

¨ Deliver high levels of customer satisfaction.

¨ Ensure access to low cost independent redress.

The Code of Practice falls into 4 main groups:

1. Meeting overarching requirements

2. Building Code requirements into business activities

3. Drawing the attention of customers to specific aspects of ownership

4. Complying with all relevant laws and statutory regulations 

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Leadership & Management : Senior Leaders

Leadership & Management : Senior Leaders

Those leaders who are at the upper levels of the business and are charged with the future direction and control of the organisation. Their influence spans strategic management and business development as well as functional operational delivery through extended teams and direct reports. They facilitate the environment for other people to grow and prosper, adding value to the business at all opportunities.  read more...


Leadership & Management : Managers and Supervisors

Leadership & Management : Managers and Supervisors

Those people tasked with tactically driving the business forward through team and individual performance management, business improvement processes, quality and technical supervision, customer and stakeholder service delivery, planning, commercial acumen, innovation, creativity and ideas. These people may be running smaller teams or even be specialists/project leads. They may have the potential to aspire to senior leadership roles through development and could be earmarked for future executive positions.

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Operational Services

Operational Services

The NCC Academy provide training in park and dealership operations. These programmes focus on the skill development within the primary operational roles of caravan service technicians and caravan park maintenance teams. read more...


Electrical Courses

Electrical Courses

The NCC Academy delivers a comprehensive programme of electrical training courses and qualifications suitable for caravan service technicians. These programmes are recognised by the Approved Workshop Scheme.  read more...


Gas Training

Gas Training

The NCC Academy can provide you with the specific gas training relevant to your individual business needs.

The courses accessible through the NCC Academy are specific to the type of work you or your employees carry out. Please select the relevant courses below based upon the type of work you do.

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Product Services

Product Services

The NCC Academy is the recognised caravan industry training provider for BPW, AL-KO and Whale.

 

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