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Holiday & Residential Parks

The NCC Training Academy provides caravan holiday home and residential park operators with a range of learning & development programmes. 

These programmes are specifically designed to meet the needs of the caravan holiday home  and residential park home sector. All our programmes are approved by the National Caravan Council (NCC) and are either CPD Certified or are certificated by an appropriate awarding body. 


Gas Training

Operational Services

Online Learning Courses

Leadership & Management

Health & Safety


ACS gas training for parks engineers

ACS gas training for parks engineers

  • ACS initial and renewable programmes for those working on holiday or residential home parks.
  • Bespoke packages to suit individual requirements - select the ACS units relevant to your business.  
  • Qualifications that demonstrate the occupational competence to become a Gas Safe registered engineer. 
  • LPG for leisure accommodation and residential park homes. Landlord checks, maintenance, central heating, fires etc. 
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NCC Siting of Caravan Holiday Homes & Residential Park Homes

NCC Siting of Caravan Holiday Homes & Residential Park Homes

It is very important to know the correct safety requirements and procedures when siting caravans.  You must abide to Health & Safety regulations required for siting units and understand your role and responsibilities within your siting team.

 

This 2-day course will provide you the skills and knowledge to achieve the standards of competence to carry out work safely when siting, de-siting and moving of single and twin unit caravans. This course is considered the minimum standard for anyone working in a siting team on a caravan holiday home or residential park home environment.

 

 

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Safe use of pesticides for parks

Safe use of pesticides for parks

  • Pesticide Application, NPTC Level 2 Award qualification.
  • Suitable courses and qualification for holiday and residential parks.
  • Qualification is recognised as demonstrating occupational competence and is the accepted licence to practice the use of pesticides in industry.
  • Enables park operators to comply with  Regulations by ensuring that they employ or contract appropriately qualified individuals.
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NCC Siting of Caravan Holiday Homes & Residential Park Homes

NCC Siting of Caravan Holiday Homes & Residential Park Homes

It is very important to know the correct safety requirements and procedures when siting caravans.  You must abide to Health & Safety regulations required for siting units and understand your role and responsibilities within your siting team.

 

This 2-day course will provide you the skills and knowledge to achieve the standards of competence to carry out work safely when siting, de-siting and moving of single and twin unit caravans. This course is considered the minimum standard for anyone working in a siting team on a caravan holiday home or residential park home environment.

 

 

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NCC Fire Safety

NCC Fire Safety

This Fire Safety short-course and assessment helps you to fulfil your obligation by providing your staff with the knowledge and understanding required to act safely in the event of a fire in the workplace.

 

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NCC Manual Handling in the Workplace

NCC Manual Handling in the Workplace

This is a short-course and assessment surrounding guidance to manual handling in the workplace. 

This online Manual Handling training course provides learners with the knowledge they need in order to reduce the chance of incurring an injury whilst manually handling loads at work.
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NCC Equality, Diversity and Inclusion in the workplace

NCC Equality, Diversity and Inclusion in the workplace

This short-course and assessment will provide guidance and support to assist you in understanding the ever increasing complex area of equality, diversity and inclusion in the workplace and dispel any myths surrounding this important subject.

 

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NCC An Introduction to Risk Assessment

NCC An Introduction to Risk Assessment

This online short-course will provide all the guidance, legislation, case-studies surrounding Risk Assessment in the workplace.

This online  training course has been created to provide people at any level, in any sector, the guidance that will help assess the risks that present themselves in their daily work life, and tried and tested processes to administrate the assessments.
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NCC An Overview of COSHH

NCC An Overview of COSHH

This online short-course will provide all the guidance, legislation, case-studies surrounding this important subject. 

This online COSHH training course has been created to provide people at any level, in any sector, with guidance that will help them to work safely with substances that are hazardous to health and comply with COSHH regulations.
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NCC Managing Safety

NCC Managing Safety

This NCC Managing Safety course helps managers and employees meet the demands of modern health and safety requirements. It aims to give managers the essential information they need to manage health and safety in their area of responsibility and control. read more...


Emergency First Aid at Work - Level 2

Emergency First Aid at Work - Level 2

  • 1 day course suitable for all employees and recommended for as many as possible to have.
  • Provides first response skills to attend casualties and manage emergencies. 
  • Supports nominated first aiders with trained backup to handle demanding medical situations.
  • Reduces risk of accidents occurring through appreciation of working environments.
  • Saves lives.
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 Health & Safety in the Workplace - Level 2

Health & Safety in the Workplace - Level 2

  • Help employees to support your business maintain a safe environment for themselves, their colleagues and your customers.
  • Suitable for all employees working on leisure and residential parks.
  • Using real-life park examples to help delegates focus on their daily work. 
  • 1 day course with Certification of Achievement if successful in the final assessment
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 Health & Safety in the Workplace - Level 3

Health & Safety in the Workplace - Level 3

  • Provides managers and supervisors with a qualification to implement and enforce safe systems of work that comply with laws and regulations.
  • Promotes the wellbeing of employees and reduces the financial risk to businesses caused by accidents and litigation.
  • Uses real-life park examples to help delegates focus on their daily work. 
  • 3 day course
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NCC Consumer Rights Act 2015

NCC Consumer Rights Act 2015

This online short course provides you with guidance and understanding of the 2015 Consumer Rights Act. This will form part of your CPD portfolio. Accompanied by a 20 question assessment to consolidate your knowledge of this very topical subject and a case-studies course that has pertinent examples to the Caravan Holiday Park and Residential Park Home industry. read more...


NCC Fire Safety

NCC Fire Safety

This Fire Safety short-course and assessment helps you to fulfil your obligation by providing your staff with the knowledge and understanding required to act safely in the event of a fire in the workplace.

 

read more...


NCC Manual Handling in the Workplace

NCC Manual Handling in the Workplace

This is a short-course and assessment surrounding guidance to manual handling in the workplace. 

This online Manual Handling training course provides learners with the knowledge they need in order to reduce the chance of incurring an injury whilst manually handling loads at work.
read more...


NCC Equality, Diversity and Inclusion in the workplace

NCC Equality, Diversity and Inclusion in the workplace

This short-course and assessment will provide guidance and support to assist you in understanding the ever increasing complex area of equality, diversity and inclusion in the workplace and dispel any myths surrounding this important subject.

 

read more...


NCC An Introduction to Risk Assessment

NCC An Introduction to Risk Assessment

This online short-course will provide all the guidance, legislation, case-studies surrounding Risk Assessment in the workplace.

This online  training course has been created to provide people at any level, in any sector, the guidance that will help assess the risks that present themselves in their daily work life, and tried and tested processes to administrate the assessments.
read more...


NCC Entertainment Licensing

NCC Entertainment Licensing

Businesses, organisations and individuals who want to provide types of entertainment may require a licence or other authorisation from a licensing authority - a local council.

This online short-course will cover the subject of Entertainment Licensing, which forms part of the overall Licensing Act 2003 along with Alcohol Licensing.

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NCC An Overview of COSHH

NCC An Overview of COSHH

This online short-course will provide all the guidance, legislation, case-studies surrounding this important subject. 

This online COSHH training course has been created to provide people at any level, in any sector, with guidance that will help them to work safely with substances that are hazardous to health and comply with COSHH regulations.
read more...


NCC Bribery Act 2010

NCC Bribery Act 2010

This online short-course covers guidance, legislation and case-studies on this important legislative topic.

The Bribery Act 2010 came into effect in July 2011 with the aim to uphold the principles of free and fair competition in business and prevent organisations and their employees behaving improperly. As a consequence of this legislation, organisations need to take steps to address the risks of bribery and to demonstrate that they have implemented clear, practical bribery prevention policies and procedures.

This Anti-Bribery online course is designed to ensure that your employees and those who work on your behalf are aware of the UK Bribery Act, how it affects them and how it can impact on current working practice.

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NCC Managing Safety

NCC Managing Safety

This NCC Managing Safety course helps managers and employees meet the demands of modern health and safety requirements. It aims to give managers the essential information they need to manage health and safety in their area of responsibility and control. read more...


Senior Leadership: Coaching & Mentoring

Senior Leadership: Coaching & Mentoring

Coaching and Mentoring is an integral part of creating a sustainable competitive advantage in business today by using these approaches to develop people within your organisation. Having a resource of trained and competent “in house” coaches and mentors has multiple benefits for an organisation both in terms of cost savings and, equally important, on-going staff development through managers and leaders coaching and mentoring their own team members and supporting others across the organisation when needed.

This practical, experiential workshop where your own coaching and mentoring skills will be explored and honed will enable you to improve your approach to individual development and enhance performance across your team and beyond as you enable market leadership within the caravan manufacturing and/or park operations and supplies disciplines.

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Senior Leadership: Strategic Leadership & Tactical Management

Senior Leadership: Strategic Leadership & Tactical Management

Today’s leaders, working within the national caravan sector across multiple disciplines, need to be able to call upon a range of appropriate skills to deliver organisational success.

However, many leaders can find themselves operating purely as tactical managers day to day and may struggle to make the transition to even greater leadership accomplishments which use both a strategic and tactical perspective to achieve their business goals.

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Managers & Team Leaders:-Building High Performing Teams & Handling Conflict

Managers & Team Leaders:-Building High Performing Teams & Handling Conflict

This workshop is geared towards understanding what makes a high performing team, specifically within the caravan industry context, and the critical success factors needed to maintain one once built.

The session also includes a focus on conflict management models and how to use them for your advantage to support team members when challenges arise within personal relationships, suppliers, customers and stakeholders.

Practical experiential learning around team dynamics using contextualised problem based learning techniques.

One day tutor led classroom based learning

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Managers & Team Leaders:- Managing Change

Managers & Team Leaders:- Managing Change

Change and the applications of change management are key challenges facing today’s managers and supervisors working in the caravan sector.

This workshop will deconstruct the myths and pitfalls around change management as well as provide insight into how managers can successfully plan and deliver sustainable change.

Through an experiential approach, delegates will learn to how to intricately link their change projects to organisational direction as well as manage critical paths and create risk matrices to deal with seen and unforeseen problems that may impact on the change event.

Delegates will explore the psychological impacts of change on an organisation and individuals.

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Managers & Team Leaders:- Influencing, Communications & Personal Effectiveness

Managers & Team Leaders:- Influencing, Communications & Personal Effectiveness

Today’s industry managers and supervisors may need to influence and communicate across multiple disciplines including the whole supply chain, manufacturing, retailing, park operations and the supply of products and services.

This highly self-reflective workshop will allow delegates to completely asses their strengths and areas for improvement when communicating with and influencing others.

demonstrating some proven tactics and techniques to put the learner on the road to personal success within work

 

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Managers & Team Leaders:- Service Delivery Improvement, Innovation, Creativity

Managers & Team Leaders:- Service Delivery Improvement, Innovation, Creativity

An organisation’s competitive advantage can be boosted by service delivery improvement, innovation and the creativity of its employees.

A manager’s role can be one of enabling and then driving forward the conditions for staff to be creative and innovative around the customer journey, new products and service delivery approaches.

 

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Managers & Team Leaders:- Business & Commercial Acumen

Managers & Team Leaders:- Business & Commercial Acumen

Whatever your management or supervisory role within the tourer, motorhome, caravan holiday home and park home industry, this in-depth workshop will focus on the key deliverables around acting and managing commercially. Achieving bottom line results as well as developing business cases for investment and/or improvement when needed are emphasised as is bringing honed, commercial acumen discipline to the fore when taking and making business decisions.

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Managers & Team Leaders:- Leading Teams & Individuals

Managers & Team Leaders:- Leading Teams & Individuals

  • A suite of team leadership skills and behaviours modelled on best practice.
  • Highly practical skills focused on team leaders and the needs of their team.
  • Experiential and case study driven course to upskill managers, supervisors and team leaders.
  • 1 day tutor led classroom based learning.
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