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Service and Repair

The NCC Training Academy provides touring caravan and motorhome dealerships, workshop service centres and mobile technicians with a comprehensive range of resources.

Our courses are both online and traditional, practical tutor-led training, that have been specifically designed for the touring caravan and motorhome industry.   All our courses are approved by the National Caravan Council (NCC) and are recognised by the Approved Workshop Scheme as meeting AWS membership criteria.


Operational Services

Electrics

Gas

Chassis and Appliances

New to the Industry


STGW Gas Training for Service Technicians and Manufacturers

STGW Gas Training for Service Technicians and Manufacturers

  • Gas competence training (formally ACOPS) specific for touring caravan and motorhome service technicians and engineers within a caravan manufacturing plant.
  • Tutor-led full 5-day initial training and 3-day refresher courses available.
  • Key skills for gas safety; service, repair and testing of the gas system and appliances; issuing appropriate documentation.
  • Meets the Approved Workshop Scheme (AWS) membership requirements.
  • Meets IGEM standards and EU Skills directives.
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Vehicle Mounted LPG Tank Training

Vehicle Mounted LPG Tank Training

One day course covering inspection, service and maintenance to vehicle mounted LPG Tanks.

Accredited by UK Certification.

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ACS Gas for Service Technicians and Manufacturers

ACS Gas for Service Technicians and Manufacturers

  • Advanced accreditation for work on vehicles that are hired out/used in business or any static holiday or residential caravan.
  • Initial ACS training and re-assessment courses available.
  • Courses are bespoke for individual gas operatives and businesses.
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NCC Electrical Test and Inspection

NCC Electrical Test and Inspection

  • Electrical competence training specific for caravan and motorhome service technicians.
  • 2-day tutor led training course in a workshop environment.
  • Key skills in electrical safety, test/inspect of caravan electrical systems and appropriate documentation.
  • A core requirement for Approved Workshop Scheme (AWS) membership.
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NCC Electrical Systems and Circuits

NCC Electrical Systems and Circuits

  • Advanced electrical training specific for touring caravan and motorhome service technicians.

  • 2-day tutor led classroom training with online assessment taken from home.

  • Includes 12 volt electrical supply, track and trace circuit problems, prepare wiring diagrams.

  • A core qualification requirement for Approved Workshop Scheme (AWS) membership.
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Electrical Refresher Assessment - Test and Inspection and ELV renewals

Electrical Refresher Assessment - Test and Inspection and ELV renewals

This online assessment is for caravan service technicians who need to renew their Test & Inspection and ELV certificates.


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Electrical Refresher Revision - Test and Inspection and ELV renewals

Electrical Refresher Revision - Test and Inspection and ELV renewals

Optional Revision modules for you to refresh your knowledge before taking your electrical refresher assessment.

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Electrical Refresher: Test and Inspection only

Electrical Refresher: Test and Inspection only

NCC electrical qualifications require a 5-year renewal procedure.  This is to show that you can demonstrate competence in every electrical safety procedure and that every five years your qualifications must be re-registered.  This refresher course is only for those technicians who have completed a Test and Inspection qualification. read more...


Thetford Technical Training

Thetford Technical Training

One-day training course

Specialising in Thetford products

Become a Thetford Service Agent

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Truma Gas & Electric Combi Training - Dealerships

Truma Gas & Electric Combi Training - Dealerships

  • Specialist product knowledge
  • Fault finding
  • Troubleshooting & technical data
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Truma Gas & Electric Combi Training - Mobile Technicians

Truma Gas & Electric Combi Training - Mobile Technicians

  • Specialist product knowledge
  • Fault finding
  • Troubleshooting & technical data
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Sargent Electrical Training

Sargent Electrical Training

  • Product specific knowledge & fault finding

  • Practical demonstrations

  • Technical & product guides
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AWS Trailer Servicing

AWS Trailer Servicing

  • Certified Single day training.
  • Gain a deeper knowledge of component service and failure issues.
  • Covers all aspects of trailer maintenance
  • Diagnostics and trouble shooting
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Whale Systems

Whale Systems

  • 1-day training course for service technicians working with Whale products.
  • Whale water pumps, heaters and the I Van System.
  • Whale Systems Certificate of Achievement will enable you to work on Whale products that are still under warranty. 
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AL-KO Chassis Training

AL-KO Chassis Training

  • 1-day training course for service technicians working with AL-KO chassis and products.
  • Includes: chassis design and operation, stabilisers, AL-KO Secure. 
  • Certificate of Achievement.
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NCC Caravan Service  Award

NCC Caravan Service Award

  • Demonstrates ability to conduct a Touring Caravan and or Motorhome service to industry best practice standards.
  • Self-study learning programme with observed practical assessment of a service and an online theory assessment. 
  • Meets the Approved Workshop Scheme (AWS) membership requirements. 
 
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Become a Caravan Service Technician

Become a Caravan Service Technician

  • A detailed guide about how to become a Leisure Vehicle service technician.
  • Explanation of the core training courses for service technicians.
  • The certificates you need to join the Approved Workshop Scheme.
  • How to book training courses. 
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