This online short course provides you with guidance and understanding of Consumer Rights Act 2015.
Accompanied by a 20 question assessment to consolidate your knowledge of this very topical subject and a series of case-studies that are pertinent to the Holiday Park and Holiday Home industry.
The learning outcomes for this module are as follows:
The course looks at the law and how it affects contracts entered into from 1st October 2015 and identifies where the changes have occurred.
It provides a simple guide to important legal jargon used in the Act and looks at the law through the eyes of a range of typical businesses.
It uses scenarios, quizzes and challenges to examine the practical implications of the Act and test knowledge and understanding.
The course builds prompt sheets to help the candidate understand consumers’ rights and the process of providing remedies to consumer complaints.
All prices are per person and excluding VAT.
Group Applications POA
The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.
On successful completion of this course and assessment we will email you your certificate.
Approximately 1 hour. The length of time taken depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like.