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Leadership & Management : Managers and Supervisors

An industry specific management development programme which encompasses the key aspects and disciplines today’s managers and supervisors need to succeed whatever their role within the tourer, motorhome, caravan holiday home and park home sector. Delivered in a highly practical and case study driven style format, the programme upskills delegates in core management and supervision areas, empowers them to drive business performance and boost commerciality/profits/deliver service enhancement as well as improve their own intrapersonal communication and influencing skills to enable them to pursue their own career ambitions and add value to their part of the business. 


There are eight highly sectorial courses to select from

Please scroll down to see more Download here for the information pack on all our management courses or contact us if you cannot see what you are looking for

 

All our courses are CPD Certified and are available as stand-alone or as part of a NCC Park Management Qualification.

All these courses are available to all caravan industry sector personnel.

Our courses use industry specific case studies to ensure your learning outcomes remain relevant to your day-to-day business


Holiday & Residential Parks

Leadership & Management


Park Management Qualification: PMQ

Park Management Qualification: PMQ

The NCC Park Management Qualification, developed for aspiring or newly appointed holiday home park managers. This qualification provides a sound basis for a successful career in park management.

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Park Management Qualification: PMQ

Park Management Qualification: PMQ

The NCC Park Management Qualification, developed for aspiring or newly appointed holiday home park managers. This qualification provides a sound basis for a successful career in park management.

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Managers & Team Leaders:- Leading Teams & Individuals

Managers & Team Leaders:- Leading Teams & Individuals

Using case studies, this course will advise managers and supervisors on how to manage and supervise their teams with confidence and professionalism at all times.

This course is suitable for all caravan industry sector personnel already in a management position or new to their role and looking to enhance their leadership skills.

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Managers & Team Leaders:- Influencing, Communications & Personal Effectiveness

Managers & Team Leaders:- Influencing, Communications & Personal Effectiveness

Today’s industry managers and supervisors may need to influence and communicate across multiple disciplines including the whole supply chain, manufacturing, retailing, park operations and the supply of products and services.

 

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Managers & Team Leaders:- Managing Change

Managers & Team Leaders:- Managing Change

Change and the applications of change management are key challenges facing today’s managers and supervisors working in the caravan sector.

This workshop will deconstruct the myths and pitfalls around change management as well as provide insight into how managers can successfully plan and deliver sustainable change.

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Managers & Team Leaders:- Service Delivery Improvement, Innovation, Creativity

Managers & Team Leaders:- Service Delivery Improvement, Innovation, Creativity

An organisation’s competitive advantage can be boosted by improving the delivery of service, the creativity of its employees, and by implementing innovative new ideas.

In this practical and challenging workshop delegates will be encouraged to test their assumptions about the way work is performed (including supply chain, manufacturing, retailing, park operations and the supply of products and services).

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Managers & Team Leaders:- Business & Commercial Acumen

Managers & Team Leaders:- Business & Commercial Acumen

Acting with business and commercial acumen is often an acquired skillset for many managers and supervisors, and something rarely learnt as part of a management qualification. 

Achieving bottom line results as well as developing business cases for investment and/or improvement when needed are emphasised, and brings disciplined commercial acumen to the fore when making business decisions.

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