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Leadership & Management

An industry specific management development programme which encompasses the key aspects and disciplines today’s managers and supervisors need to succeed whatever their role within the tourer, motorhome, caravan holiday home and park home sector. Delivered in a highly practical and case study driven style format, the programme upskills delegates in core management and supervision areas, empowers them to drive business performance and boost commerciality/profits/deliver service enhancement as well as improve their own intrapersonal communication and influencing skills to enable them to pursue their own career ambitions and add value to their part of the business. 


There are eight highly sectorial courses to select from

Please scroll down to see more for the information pack on all our management courses or contact us if you cannot see what you are looking for

 

All our courses are CPD Certified and are available as stand-alone or as part of a NCC Park Management Qualification.

All these courses are available to all caravan industry sector personnel.

Our courses use industry specific case studies to ensure your learning outcomes remain relevant to your day-to-day business



Leading Teams & Individuals

Leading Teams & Individuals

Using case studies, this course will advise managers and supervisors on how to manage and supervise their teams with confidence and professionalism at all times.

This course is suitable for all caravan industry sector personnel already in a management position or new to their role and looking to enhance their leadership skills.

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 Influencing, Communications & Personal Effectiveness

Influencing, Communications & Personal Effectiveness

Today’s industry managers and supervisors may need to influence and communicate across multiple disciplines including the whole supply chain, manufacturing, retailing, park operations and the supply of products and services.

 

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Service Delivery Improvement, Innovation, Creativity

Service Delivery Improvement, Innovation, Creativity

An organisation’s competitive advantage can be boosted by improving the delivery of service, the creativity of its employees, and by implementing innovative new ideas.

In this practical and challenging workshop delegates will be encouraged to test their assumptions about the way work is performed (including supply chain, manufacturing, retailing, park operations and the supply of products and services).

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Business & Commercial Acumen

Business & Commercial Acumen

Acting with business and commercial acumen is often an acquired skillset for many managers and supervisors, and something rarely learnt as part of a management qualification. 

Achieving bottom line results as well as developing business cases for investment and/or improvement when needed are emphasised, and brings disciplined commercial acumen to the fore when making business decisions.

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Performance Management and Motivation

Performance Management and Motivation

Managers & Supervisors working in multiple disciplines across the caravan industry, whether in manufacturing, supply chain or customer facing services, require a suite of team leadership skills and behaviours which are modelled on best practices, are highly practical and are focused towards their needs and those of their team read more...


The Manager as Developer of Others

The Manager as Developer of Others

Creating the conditions for your team to learn, develop and grow is a key skill for managers and supervisors to adopt and practice as part of reaching wider team performance goals. read more...


 Managing Change

Managing Change

Change and the applications of change management are key challenges facing today’s managers and supervisors working in the caravan sector.

This workshop will deconstruct the myths and pitfalls around change management as well as provide insight into how managers can successfully plan and deliver sustainable change.

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Coaching & Mentoring

Coaching & Mentoring

Coaching and Mentoring is an integral part of creating a sustainable community in business today, and by using these approaches you can develop people within your organisation.

Having in-house coaches and mentors has multiple benefits for an organisation both in terms of cost efficiency and, equally importantly, in terms of on-going staff development. Additionally, this allows the company to mentor their own team members and support others across the organisation when needed.

 

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Building High Performing Teams & Handling Conflict

Building High Performing Teams & Handling Conflict

This workshop is geared towards understanding what makes a high performing team, specifically within the caravan industry context, and the critical success factors needed to maintain one once built. With a focus on conflict management and the challenges arising from within personal relationships, suppliers, customers and stakeholders.

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