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Holiday & Residential Parks

You will find below a list of the current courses we provide for Holiday Home and Residential Park Home operators.  Please select each course to find out more.  If you cant find what you are looking for, please contact us.  We offer our programmes to both members and non-members of the NCC and BH&HPA.

Combined Purchase and Licence Agreement

Siting of Single & Twin Units

Operational Services

Online Learning Courses

Electrical Courses

Gas Training

Health & Safety

Leadership & Management


ACS gas training for parks engineers

ACS gas training for parks engineers

  • ACS initial and renewable programmes for those working on holiday or residential home parks.
  • Bespoke packages to suit individual requirements - select the ACS units relevant to your business.  
  • Qualifications that demonstrate the occupational competence to become a Gas Safe registered engineer. 
  • LPG for leisure accommodation and residential park homes. Landlord checks, maintenance, central heating, fires etc. 
read more...


Commission your own park!

Commission your own park!

To provide the skills and knowledge to commission electrics for new caravan holiday homes.

The obectives of this Foundation Level course are to take suitable persons through a course of study to enable them to be first attenders in the reactive and preventive maintenance of electrical equipment for electrical supplies and distribution on Caravan parks and similar locations; and to provide the skills and knowledge to commission new Caravan Holiday homes.

read more...


Want to inspect & test your electrical park systems?

Want to inspect & test your electrical park systems?

Inspection, Testing and Documentation of Caravan Holiday Homes for compliance with BS 7671:2018 - Intermediate Level

The aim of this course is to provide training for selected persons in the skills and knowledge to achieve the standards of competence necessary to carry out work safely when inspecting and testing electrical installations in caravan holiday homes. Further, to provide a translation of the current Acts, Regulations and Standards, for promoting electrical safety; and the duty imposed  on a person to work safely while at work.

read more...


Park Management Qualification: PMQ

Park Management Qualification: PMQ

The NCC Park Management Qualification, developed for aspiring or newly appointed holiday home park managers. This qualification provides a sound basis for a successful career in park management.

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NCC Managing Safety

NCC Managing Safety

This NCC Managing Safety course helps managers and employees meet the demands of modern health and safety requirements. It aims to give managers the essential information they need to manage health and safety in their area of responsibility and control.

This course is the equivalent to our tutor-led H&S Level 2 

You can complete this course as a pre-requisite to attending the Safe-siting course here

read more...


NCC Fire Safety

NCC Fire Safety

This Fire Safety short-course and assessment helps you to fulfil your obligation by providing your staff with the knowledge and understanding required to act safely in the event of a fire in the workplace.

 

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NCC An Introduction to Risk Assessment

NCC An Introduction to Risk Assessment

This online short-course will provide all the guidance, legislation, case-studies surrounding Risk Assessment in the workplace.

This online  training course has been created to provide people at any level, in any sector, the guidance that will help assess the risks that present themselves in their daily work life, and tried and tested processes to administrate the assessments.
read more...


NCC Manual Handling in the Workplace

NCC Manual Handling in the Workplace

This is a short-course and assessment surrounding guidance to manual handling in the workplace. 

This online Manual Handling training course provides learners with the knowledge they need in order to reduce the chance of incurring an injury whilst manually handling loads at work.
read more...


NCC An Overview of COSHH

NCC An Overview of COSHH

This online short-course will provide all the guidance, legislation, case-studies surrounding this important subject. 

This online COSHH training course has been created to provide people at any level, in any sector, with guidance that will help them to work safely with substances that are hazardous to health and comply with COSHH regulations.
read more...


Safe use of pesticides for parks

Safe use of pesticides for parks

  • Pesticide Application, NPTC Level 2 Award qualification.
  • Suitable courses and qualification for holiday and residential parks.
  • Qualification is recognised as demonstrating occupational competence and is the accepted licence to practice the use of pesticides in industry.
  • Enables park operators to comply with  Regulations by ensuring that they employ or contract appropriately qualified individuals.
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Emergency First Aid at Work - Level 2

Emergency First Aid at Work - Level 2

  • 1 day course suitable for all employees and recommended for as many as possible to have.
  • Provides first response skills to attend casualties and manage emergencies. 
  • Supports nominated first aiders with trained backup to handle demanding medical situations.
  • Reduces risk of accidents occurring through appreciation of working environments.
  • Saves lives.
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 Health & Safety in the Workplace - Level 2

Health & Safety in the Workplace - Level 2

  • Help employees to support your business maintain a safe environment for themselves, their colleagues and your customers.
  • Suitable for all employees working on leisure and residential parks.
  • Using real-life park examples to help delegates focus on their daily work. 
  • 1 day course with Certification of Achievement if successful in the final assessment
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 Health & Safety in the Workplace - Level 3

Health & Safety in the Workplace - Level 3

  • Provides managers and supervisors with a qualification to implement and enforce safe systems of work that comply with laws and regulations.
  • Promotes the wellbeing of employees and reduces the financial risk to businesses caused by accidents and litigation.
  • Uses real-life park examples to help delegates focus on their daily work. 
  • 3 day course
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Are you using GDPR correctly?

Are you using GDPR correctly?

The Essentials of GDPR

You can't have failed to notice the flurry of activity surrounding the new General Data Protection Regulation 2017 (GDPR) which came into effect in May of this year replacing the Data Protection Act 1998.

 

This is one of the biggest changes in data protection in recent years and there has been an enormous amount of promotional support for industry and consumers on the new changes.>This is one of the biggest changes to consumer law in recent years 

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 NCC Consumer Rights Act 2015

NCC Consumer Rights Act 2015

This online short course provides you with guidance and understanding of the Consumer Rights Act 2015  which includes case-studies relevant to the Caravan Holiday Home Park and Residential Park Home industry. read more...


NCC Gambling Act 2005

NCC Gambling Act 2005

A vital licensing course in the running of a Holiday Park or venue where you have gaming machines or casino facilities onsite.

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Combined Purchase and Licence Agreement for a Caravan Holiday Home: Code of Practice - Full Programme

Combined Purchase and Licence Agreement for a Caravan Holiday Home: Code of Practice - Full Programme

Need to understand your Combined Purchase & Licence Agreement and your obligations?

The NCC has developed its Code of Practice as the basis of the NCC Approved Holiday Park - Holiday Home Ownership scheme. You do not need to be an NCC member to take up these short courses which are available independently or as a one off purchase.

read more...


NCC Managing Safety

NCC Managing Safety

This NCC Managing Safety course helps managers and employees meet the demands of modern health and safety requirements. It aims to give managers the essential information they need to manage health and safety in their area of responsibility and control.

This course is the equivalent to our tutor-led H&S Level 2 

You can complete this course as a pre-requisite to attending the Safe-siting course here

read more...


NCC Alcohol Licensing

NCC Alcohol Licensing

This short-course will look at the rules, regulations and guidance around Alcohol Licensing. Looking at the differences between Premises and Personal Licenses, the rules surrounding the sale of alcohol, managing premises and the various roles that need to be adhered to, to support the Licensing Act 2003. read more...


NCC Fire Safety

NCC Fire Safety

This Fire Safety short-course and assessment helps you to fulfil your obligation by providing your staff with the knowledge and understanding required to act safely in the event of a fire in the workplace.

 

read more...


NCC Entertainment Licensing

NCC Entertainment Licensing

Businesses, organisations and individuals who want to provide types of entertainment may require a licence or other authorisation from a licensing authority - a local council.

This online short-course will cover the subject of Entertainment Licensing, which forms part of the overall Licensing Act 2003 along with Alcohol Licensing.

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NCC An Introduction to Risk Assessment

NCC An Introduction to Risk Assessment

This online short-course will provide all the guidance, legislation, case-studies surrounding Risk Assessment in the workplace.

This online  training course has been created to provide people at any level, in any sector, the guidance that will help assess the risks that present themselves in their daily work life, and tried and tested processes to administrate the assessments.
read more...


NCC Manual Handling in the Workplace

NCC Manual Handling in the Workplace

This is a short-course and assessment surrounding guidance to manual handling in the workplace. 

This online Manual Handling training course provides learners with the knowledge they need in order to reduce the chance of incurring an injury whilst manually handling loads at work.
read more...


NCC An Overview of COSHH

NCC An Overview of COSHH

This online short-course will provide all the guidance, legislation, case-studies surrounding this important subject. 

This online COSHH training course has been created to provide people at any level, in any sector, with guidance that will help them to work safely with substances that are hazardous to health and comply with COSHH regulations.
read more...


Leading Teams & Individuals

Leading Teams & Individuals

Using case studies, this course will advise managers and supervisors on how to manage and supervise their teams with confidence and professionalism at all times.

This course is suitable for all caravan industry sector personnel already in a management position or new to their role and looking to enhance their leadership skills.

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 Influencing, Communications & Personal Effectiveness

Influencing, Communications & Personal Effectiveness

Today’s industry managers and supervisors may need to influence and communicate across multiple disciplines including the whole supply chain, manufacturing, retailing, park operations and the supply of products and services.

 

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Service Delivery Improvement, Innovation, Creativity

Service Delivery Improvement, Innovation, Creativity

An organisation’s competitive advantage can be boosted by improving the delivery of service, the creativity of its employees, and by implementing innovative new ideas.

In this practical and challenging workshop delegates will be encouraged to test their assumptions about the way work is performed (including supply chain, manufacturing, retailing, park operations and the supply of products and services).

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Business & Commercial Acumen

Business & Commercial Acumen

Acting with business and commercial acumen is often an acquired skillset for many managers and supervisors, and something rarely learnt as part of a management qualification. 

Achieving bottom line results as well as developing business cases for investment and/or improvement when needed are emphasised, and brings disciplined commercial acumen to the fore when making business decisions.

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 Managing Change

Managing Change

Change and the applications of change management are key challenges facing today’s managers and supervisors working in the caravan sector.

This workshop will deconstruct the myths and pitfalls around change management as well as provide insight into how managers can successfully plan and deliver sustainable change.

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Coaching & Mentoring

Coaching & Mentoring

Coaching and Mentoring is an integral part of creating a sustainable community in business today, and by using these approaches you can develop people within your organisation.

Having in-house coaches and mentors has multiple benefits for an organisation both in terms of cost efficiency and, equally importantly, in terms of on-going staff development. Additionally, this allows the company to mentor their own team members and support others across the organisation when needed.

 

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Building High Performing Teams & Handling Conflict

Building High Performing Teams & Handling Conflict

This workshop is geared towards understanding what makes a high performing team, specifically within the caravan industry context, and the critical success factors needed to maintain one once built. With a focus on conflict management and the challenges arising from within personal relationships, suppliers, customers and stakeholders.

read more...


Combined Purchase and Licence Agreement for a Caravan Holiday Home: Code of Practice - Full Programme

Combined Purchase and Licence Agreement for a Caravan Holiday Home: Code of Practice - Full Programme

Need to understand your Combined Purchase & Licence Agreement and your obligations?

The NCC has developed its Code of Practice as the basis of the NCC Approved Holiday Park - Holiday Home Ownership scheme. You do not need to be an NCC member to take up these short courses which are available independently or as a one off purchase.

read more...


NCC Siting of Single & Twin Units

NCC Siting of Single & Twin Units

This is a two-day programme covering both single and twin unit operations and includes a combination of classroom-based learning, practical on-site exercises and virtual reality experience. read more...


Commission your own park!

Commission your own park!

To provide the skills and knowledge to commission electrics for new caravan holiday homes.

The obectives of this Foundation Level course are to take suitable persons through a course of study to enable them to be first attenders in the reactive and preventive maintenance of electrical equipment for electrical supplies and distribution on Caravan parks and similar locations; and to provide the skills and knowledge to commission new Caravan Holiday homes.

read more...


Want to inspect & test your electrical park systems?

Want to inspect & test your electrical park systems?

Inspection, Testing and Documentation of Caravan Holiday Homes for compliance with BS 7671:2018 - Intermediate Level

The aim of this course is to provide training for selected persons in the skills and knowledge to achieve the standards of competence necessary to carry out work safely when inspecting and testing electrical installations in caravan holiday homes. Further, to provide a translation of the current Acts, Regulations and Standards, for promoting electrical safety; and the duty imposed  on a person to work safely while at work.

read more...




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