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Holiday & Residential Parks

You will find below a list of the current courses we provide for Holiday Home and Residential Park Home operators.  Please select each course to find out more.  If you cant find what you are looking for, please contact us.  We offer our programmes to both members and non-members of the NCC and BH&HPA.

Combined Purchase and Licence Agreement

Siting Caravans

Operational Services

Electrics

Gas

Health & Safety

Online Learning Courses


ACS gas training for parks engineers

ACS gas training for parks engineers

  • ACS initial and renewable programmes for those working on holiday or residential home parks.
  • Bespoke packages to suit individual requirements - select the ACS units relevant to your business.  
  • Qualifications that demonstrate the occupational competence to become a Gas Safe registered engineer. 
  • LPG for leisure accommodation and residential park homes. Landlord checks, maintenance, central heating, fires etc. 
read more...


NCC Electrical Park Combined Foundation & Intermediate Level

NCC Electrical Park Combined Foundation & Intermediate Level

To provide the skills and knowledge to commission, inspect & test electrics for caravan holiday homes.

The obectives of this Combined Foundation & Intermediate Level course are to take suitable persons through a course of study to enable them to be first attenders in the reactive and preventive maintenance of electrical equipment for electrical supplies and distribution on Caravan parks and similar locations; and to provide the skills and knowledge to commission and test & inspect new Caravan Holiday homes.

read more...


Know how to produce an asset register - Advanced Level

Know how to produce an asset register - Advanced Level

Practical testing of your distribution board and pitch supply point will enable you to produce
an asset register and control the use of electrical equipment on your park. read more...


Legionella Awareness

Legionella Awareness

This course is suitable for Managers and employees who need a general awareness concerning Legionella proliferation in typical environments, health effects, the controls that can be used to manage the risk of exposure and duty-holders responsibilities. read more...


Closure of Holiday Homes during Coronavirus

Closure of Holiday Homes during Coronavirus

Holiday Homes unoccupied during lockdown - this course gives you the information to closedown the home for a period of time read more...


Legionella Awareness

Legionella Awareness

This course is suitable for Managers and employees who need a general awareness concerning Legionella proliferation in typical environments, health effects, the controls that can be used to manage the risk of exposure and duty-holders responsibilities. read more...


NCC Managing Safety

NCC Managing Safety

This NCC Managing Safety course helps managers and employees meet the demands of modern health and safety requirements. It aims to give managers the essential information they need to manage health and safety in their area of responsibility and control.

This course is the equivalent to our tutor-led H&S Level 2 

You can complete this course as a pre-requisite to attending the Safe-siting course here

read more...


NCC An Introduction to Risk Assessment

NCC An Introduction to Risk Assessment

This online short-course will provide all the guidance, legislation, case-studies surrounding Risk Assessment in the workplace.

This online  training course has been created to provide people at any level, in any sector, the guidance that will help assess the risks that present themselves in their daily work life, and tried and tested processes to administrate the assessments.
read more...


NCC An Overview of COSHH

NCC An Overview of COSHH

This online short-course will provide all the guidance, legislation, case-studies surrounding this important subject. 

This online COSHH training course has been created to provide people at any level, in any sector, with guidance that will help them to work safely with substances that are hazardous to health and comply with COSHH regulations.
read more...


NCC Fire Safety

NCC Fire Safety

This Fire Safety short-course and assessment helps you to fulfil your obligation by providing your staff with the knowledge and understanding required to act safely in the event of a fire in the workplace.

 

read more...


Safe use of pesticides for parks

Safe use of pesticides for parks

  • Pesticide Application, NPTC Level 2 Award qualification.
  • Suitable courses and qualification for holiday and residential parks.
  • Qualification is recognised as demonstrating occupational competence and is the accepted licence to practice the use of pesticides in industry.
  • Enables park operators to comply with  Regulations by ensuring that they employ or contract appropriately qualified individuals.
read more...


Legionella Awareness

Legionella Awareness

This course is suitable for Managers and employees who need a general awareness concerning Legionella proliferation in typical environments, health effects, the controls that can be used to manage the risk of exposure and duty-holders responsibilities. read more...


Closure of Holiday Homes during Coronavirus

Closure of Holiday Homes during Coronavirus

Holiday Homes unoccupied during lockdown - this course gives you the information to closedown the home for a period of time read more...


Combined Purchase and Licence Agreement for a Caravan Holiday Home: Code of Practice - Full Programme

Combined Purchase and Licence Agreement for a Caravan Holiday Home: Code of Practice - Full Programme

The 13 modules set out the principles of good practice and minimum standards that must be followed by park and sales managers when selling new and preowned Holiday Homes, primarily, when issuing a ‘Licence Agreement’ to occupy a Holiday Home pitch and when providing warranty and maintenance services.

read more...


Park Management Qualification: PMQ

Park Management Qualification: PMQ

The NCC Park Management Qualification, developed for aspiring or newly appointed holiday home park managers. This qualification provides a sound basis for a successful career in park management.

read more...


Are you using GDPR correctly?

Are you using GDPR correctly?

The Essentials of GDPR

You can't have failed to notice the flurry of activity surrounding the new General Data Protection Regulation 2017 (GDPR) which came into effect in May of this year replacing the Data Protection Act 1998.

 

This is one of the biggest changes in data protection in recent years and there has been an enormous amount of promotional support for industry and consumers on the new changes.>This is one of the biggest changes to consumer law in recent years 

read more...


 NCC Consumer Rights Act 2015

NCC Consumer Rights Act 2015

This online short course provides you with guidance and understanding of the Consumer Rights Act 2015  which includes case-studies relevant to the Caravan Holiday Home Park and Residential Park Home industry. read more...


NCC Gambling Act 2005

NCC Gambling Act 2005

A vital licensing course in the running of a Holiday Park or venue where you have gaming machines or casino facilities onsite.

read more...


NCC Alcohol Licensing

NCC Alcohol Licensing

This short-course will look at the rules, regulations and guidance around Alcohol Licensing. Looking at the differences between Premises and Personal Licenses, the rules surrounding the sale of alcohol, managing premises and the various roles that need to be adhered to, to support the Licensing Act 2003. read more...


NCC Entertainment Licensing

NCC Entertainment Licensing

Businesses, organisations and individuals who want to provide types of entertainment may require a licence or other authorisation from a licensing authority - a local council.

This online short-course will cover the subject of Entertainment Licensing, which forms part of the overall Licensing Act 2003 along with Alcohol Licensing.

read more...


NCC Equality, Diversity and Inclusion in the workplace

NCC Equality, Diversity and Inclusion in the workplace

This short-course and assessment will provide guidance and support to assist you in understanding the ever increasing complex area of equality, diversity and inclusion in the workplace and dispel any myths surrounding this important subject.

 

read more...


NCC Bribery Act 2010

NCC Bribery Act 2010

This online short-course covers guidance, legislation and relevant case-studies on this important legislative topic.This Anti-Bribery online course is designed to ensure that your employees and those who work on your behalf are aware of the UK Bribery Act, how it affects them and how it can impact on current working practice.

read more...


NCC Managing Safety

NCC Managing Safety

This NCC Managing Safety course helps managers and employees meet the demands of modern health and safety requirements. It aims to give managers the essential information they need to manage health and safety in their area of responsibility and control.

This course is the equivalent to our tutor-led H&S Level 2 

You can complete this course as a pre-requisite to attending the Safe-siting course here

read more...


NCC An Introduction to Risk Assessment

NCC An Introduction to Risk Assessment

This online short-course will provide all the guidance, legislation, case-studies surrounding Risk Assessment in the workplace.

This online  training course has been created to provide people at any level, in any sector, the guidance that will help assess the risks that present themselves in their daily work life, and tried and tested processes to administrate the assessments.
read more...


NCC An Overview of COSHH

NCC An Overview of COSHH

This online short-course will provide all the guidance, legislation, case-studies surrounding this important subject. 

This online COSHH training course has been created to provide people at any level, in any sector, with guidance that will help them to work safely with substances that are hazardous to health and comply with COSHH regulations.
read more...


NCC Fire Safety

NCC Fire Safety

This Fire Safety short-course and assessment helps you to fulfil your obligation by providing your staff with the knowledge and understanding required to act safely in the event of a fire in the workplace.

 

read more...


Combined Purchase and Licence Agreement for a Caravan Holiday Home: Code of Practice - Full Programme

Combined Purchase and Licence Agreement for a Caravan Holiday Home: Code of Practice - Full Programme

The 13 modules set out the principles of good practice and minimum standards that must be followed by park and sales managers when selling new and preowned Holiday Homes, primarily, when issuing a ‘Licence Agreement’ to occupy a Holiday Home pitch and when providing warranty and maintenance services.

read more...


Core Commitments

Core Commitments

Understand the Code's wider commitments to consumers and the key ways in which Parks should engage with their customers. read more...


 Marketing & Advertising

Marketing & Advertising

The Caravan Holiday Home Ownership - Code of Practice covers many areas which are necessary in understanding your Combined Purchase and Licence Agreement - marketing and and advertising is one area that you cannot afford to get wrong. read more...


Sales, Warranties & Maintenance

Sales, Warranties & Maintenance

Adequately meet customer requirements without pressure selling and ensure you are able to provide accurate information on pricing and deposits. read more...


 Misuse of Holiday Homes

Misuse of Holiday Homes

Understand how to avoid the mis-use of holiday homes.  It is a criminal offence to operate a caravan site where people are occupying the caravans without a site licence in place. read more...


 Rights to and terms of the License Agreement

Rights to and terms of the License Agreement

Understand the scope of Licence Agreements and Park Rules and identify whether agreements comply with Consumer Law and the Code of Practice. read more...


Occupancy of Pitch

Occupancy of Pitch

Understand your options when existing agreements end and what the minimum agreement periods are for new and pre-owned holiday homes. read more...


 Charges and Changes in Pitch Fees

Charges and Changes in Pitch Fees

This course improves your understanding in the combined purchase and licence agreement how the rules surrounding fees for a Park Home, how to define them and about suitable insurances. read more...


Changes in Arrangements on a Park

Changes in Arrangements on a Park

Understand in your combined purchase and licence agreement why there may be changes to arrangements on a park read more...


Resale of the Holiday Home

Resale of the Holiday Home

Understand in your combined purchase and licence agreement how the sales procedure is implemented when reselling a holiday home and any agreed commissions are paid to you. read more...


Removal of the Holiday Home from a Pitch or Park

Removal of the Holiday Home from a Pitch or Park

Understand removal procedures, what forms part of breach of contract and how repayment of fees should be collected. read more...


 Bequeathing of the Holiday Home

Bequeathing of the Holiday Home

Understand how bequeathing a holiday home works and what is meant by a 'family member' read more...


 Arrangements in Northern Ireland

Arrangements in Northern Ireland

Parks in Northern Ireland has special arrangements regarding Combined Purchase and Licence Agreements - we offer this module FREE OF CHARGE. read more...


Legionella Awareness

Legionella Awareness

This course is suitable for Managers and employees who need a general awareness concerning Legionella proliferation in typical environments, health effects, the controls that can be used to manage the risk of exposure and duty-holders responsibilities. read more...


Closure of Holiday Homes during Coronavirus

Closure of Holiday Homes during Coronavirus

Holiday Homes unoccupied during lockdown - this course gives you the information to closedown the home for a period of time read more...


NCC Siting of Single & Twin Units

NCC Siting of Single & Twin Units

Get your ARLEIGH DISCOUNT CARD with our course! Choose a one day course for single unit siting only or a two-day course covering both single and twin unit operations.  Both courses include a combination of classroom-based learning, practical on-site exercises and our unique virtual reality experience. read more...


Removal of the Holiday Home from a Pitch or Park

Removal of the Holiday Home from a Pitch or Park

Understand removal procedures, what forms part of breach of contract and how repayment of fees should be collected. read more...




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