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Interactive digital technologies are embedded in your online courses to make your learning more accessible and making it easier to retain the detail


Coronavirus COVID19

Holiday & Residential Parks

Service and Repair

Leisure Vehicle and Park Home Manufacturers

Online Learning

Leadership & Management


Legionella Awareness

Legionella Awareness

As part of your Risk Assessment, this short course will provide a general awareness concerning Legionella proliferation in typical environments, health effects, the controls that can be used to manage the risk of exposure and duty-holders responsibilities. read more...


NCC An Overview of COSHH

NCC An Overview of COSHH

This online short-course will provide all the guidance, legislation, case-studies surrounding this important subject. 

This online COSHH training course has been created to provide people at any level, in any sector, with guidance that will help them to work safely with substances that are hazardous to health and comply with COSHH regulations.
read more...


NCC Fire Safety

NCC Fire Safety

This Fire Safety short-course and assessment helps you to fulfil your obligation by providing your staff with the knowledge and understanding required to act safely in the event of a fire in the workplace.

 

read more...


Closure of Holiday Homes during Coronavirus

Closure of Holiday Homes during Coronavirus

Holiday Homes unoccupied during lockdown - this course gives you the information to closedown the home for a period of time read more...


Legionella Awareness

Legionella Awareness

As part of your Risk Assessment, this short course will provide a general awareness concerning Legionella proliferation in typical environments, health effects, the controls that can be used to manage the risk of exposure and duty-holders responsibilities. read more...


Combined Purchase and Licence Agreement for a Caravan Holiday Home: Code of Practice - Full Programme

Combined Purchase and Licence Agreement for a Caravan Holiday Home: Code of Practice - Full Programme

The 13 modules set out the principles of good practice and minimum standards that must be followed by park and sales managers when selling new and preowned Holiday Homes, primarily, when issuing a ‘Licence Agreement’ to occupy a Holiday Home pitch and when providing warranty and maintenance services.

read more...


Park Management Qualification: PMQ

Park Management Qualification: PMQ

The NCC Park Management Qualification, developed for aspiring or newly appointed holiday home park managers. This qualification provides a sound basis for a successful career in park management.

read more...


Are you using GDPR correctly?

Are you using GDPR correctly?

The Essentials of GDPR

You can't have failed to notice the flurry of activity surrounding the new General Data Protection Regulation 2017 (GDPR) which came into effect in May of this year replacing the Data Protection Act 1998.

 

This is one of the biggest changes in data protection in recent years and there has been an enormous amount of promotional support for industry and consumers on the new changes.>This is one of the biggest changes to consumer law in recent years 

read more...


 NCC Consumer Rights Act 2015

NCC Consumer Rights Act 2015

This online short course provides you with guidance and understanding of the Consumer Rights Act 2015  which includes case-studies relevant to the Caravan Holiday Home Park and Residential Park Home industry. read more...


NCC Gambling Act 2005

NCC Gambling Act 2005

A vital licensing course in the running of a Holiday Park or venue where you have gaming machines or casino facilities onsite.

read more...


NCC Alcohol Licensing

NCC Alcohol Licensing

This short-course will look at the rules, regulations and guidance around Alcohol Licensing. Looking at the differences between Premises and Personal Licenses, the rules surrounding the sale of alcohol, managing premises and the various roles that need to be adhered to, to support the Licensing Act 2003. read more...


NCC Entertainment Licensing

NCC Entertainment Licensing

Businesses, organisations and individuals who want to provide types of entertainment may require a licence or other authorisation from a licensing authority - a local council.

This online short-course will cover the subject of Entertainment Licensing, which forms part of the overall Licensing Act 2003 along with Alcohol Licensing.

read more...


NCC Equality, Diversity and Inclusion in the workplace

NCC Equality, Diversity and Inclusion in the workplace

This short-course and assessment will provide guidance and support to assist you in understanding the ever increasing complex area of equality, diversity and inclusion in the workplace and dispel any myths surrounding this important subject.

 

read more...


NCC Bribery Act 2010

NCC Bribery Act 2010

This online short-course covers guidance, legislation and relevant case-studies on this important legislative topic.This Anti-Bribery online course is designed to ensure that your employees and those who work on your behalf are aware of the UK Bribery Act, how it affects them and how it can impact on current working practice.

read more...


NCC Managing Safety

NCC Managing Safety

This NCC Managing Safety course helps managers and employees meet the demands of modern health and safety requirements. It aims to give managers the essential information they need to manage health and safety in their area of responsibility and control.

This course is the equivalent to our tutor-led H&S Level 2 

You can complete this course as a pre-requisite to attending the Safe-siting course here

read more...


NCC An Introduction to Risk Assessment

NCC An Introduction to Risk Assessment

This online short-course will provide all the guidance, legislation, case-studies surrounding Risk Assessment in the workplace.

This online  training course has been created to provide people at any level, in any sector, the guidance that will help assess the risks that present themselves in their daily work life, and tried and tested processes to administrate the assessments.
read more...


NCC An Overview of COSHH

NCC An Overview of COSHH

This online short-course will provide all the guidance, legislation, case-studies surrounding this important subject. 

This online COSHH training course has been created to provide people at any level, in any sector, with guidance that will help them to work safely with substances that are hazardous to health and comply with COSHH regulations.
read more...


NCC Fire Safety

NCC Fire Safety

This Fire Safety short-course and assessment helps you to fulfil your obligation by providing your staff with the knowledge and understanding required to act safely in the event of a fire in the workplace.

 

read more...


Legionella Awareness

Legionella Awareness

As part of your Risk Assessment, this short course will provide a general awareness concerning Legionella proliferation in typical environments, health effects, the controls that can be used to manage the risk of exposure and duty-holders responsibilities. read more...


NCC An Overview of COSHH

NCC An Overview of COSHH

This online short-course will provide all the guidance, legislation, case-studies surrounding this important subject. 

This online COSHH training course has been created to provide people at any level, in any sector, with guidance that will help them to work safely with substances that are hazardous to health and comply with COSHH regulations.
read more...


NCC Fire Safety

NCC Fire Safety

This Fire Safety short-course and assessment helps you to fulfil your obligation by providing your staff with the knowledge and understanding required to act safely in the event of a fire in the workplace.

 

read more...


Leading Teams & Individuals

Leading Teams & Individuals

Using case studies, this course will advise managers and supervisors on how to manage and supervise their teams with confidence and professionalism at all times.

This course is suitable for all caravan industry sector personnel already in a management position or new to their role and looking to enhance their leadership skills.

read more...


 Influencing, Communications & Personal Effectiveness

Influencing, Communications & Personal Effectiveness

Today’s industry managers and supervisors may need to influence and communicate across multiple disciplines including the whole supply chain, manufacturing, retailing, park operations and the supply of products and services.

 

read more...


Service Delivery Improvement, Innovation, Creativity

Service Delivery Improvement, Innovation, Creativity

An organisation’s competitive advantage can be boosted by improving the delivery of service, the creativity of its employees, and by implementing innovative new ideas.

In this practical and challenging workshop delegates will be encouraged to test their assumptions about the way work is performed (including supply chain, manufacturing, retailing, park operations and the supply of products and services).

read more...


Business & Commercial Acumen

Business & Commercial Acumen

Acting with business and commercial acumen is often an acquired skillset for many managers and supervisors, and something rarely learnt as part of a management qualification. 

Achieving bottom line results as well as developing business cases for investment and/or improvement when needed are emphasised, and brings disciplined commercial acumen to the fore when making business decisions.

read more...


Performance Management and Motivation

Performance Management and Motivation

Managers & Supervisors working in multiple disciplines across the caravan industry, whether in manufacturing, supply chain or customer facing services, require a suite of team leadership skills and behaviours which are modelled on best practices, are highly practical and are focused towards their needs and those of their team read more...


The Manager as Developer of Others

The Manager as Developer of Others

Creating the conditions for your team to learn, develop and grow is a key skill for managers and supervisors to adopt and practice as part of reaching wider team performance goals. read more...


 Managing Change

Managing Change

Change and the applications of change management are key challenges facing today’s managers and supervisors working in the caravan sector.

This workshop will deconstruct the myths and pitfalls around change management as well as provide insight into how managers can successfully plan and deliver sustainable change.

read more...


Coaching & Mentoring

Coaching & Mentoring

Coaching and Mentoring is an integral part of creating a sustainable community in business today, and by using these approaches you can develop people within your organisation.

Having in-house coaches and mentors has multiple benefits for an organisation both in terms of cost efficiency and, equally importantly, in terms of on-going staff development. Additionally, this allows the company to mentor their own team members and support others across the organisation when needed.

 

read more...


Building High Performing Teams & Handling Conflict

Building High Performing Teams & Handling Conflict

This workshop is geared towards understanding what makes a high performing team, specifically within the caravan industry context, and the critical success factors needed to maintain one once built. With a focus on conflict management and the challenges arising from within personal relationships, suppliers, customers and stakeholders.

read more...


Closure of Holiday Homes during Coronavirus

Closure of Holiday Homes during Coronavirus

Holiday Homes unoccupied during lockdown - this course gives you the information to closedown the home for a period of time read more...


Legionella Awareness

Legionella Awareness

As part of your Risk Assessment, this short course will provide a general awareness concerning Legionella proliferation in typical environments, health effects, the controls that can be used to manage the risk of exposure and duty-holders responsibilities. read more...


Combined Purchase and Licence Agreement for a Caravan Holiday Home: Code of Practice - Full Programme

Combined Purchase and Licence Agreement for a Caravan Holiday Home: Code of Practice - Full Programme

The 13 modules set out the principles of good practice and minimum standards that must be followed by park and sales managers when selling new and preowned Holiday Homes, primarily, when issuing a ‘Licence Agreement’ to occupy a Holiday Home pitch and when providing warranty and maintenance services.

read more...


Electrical Refresher Course for combined both Test & Inspection and ELV renewals

Electrical Refresher Course for combined both Test & Inspection and ELV renewals

For Caravan Service Technicians, electrical qualifications require a 5-year renewal procedure. This course is to show that you can still demonstrate competence in every electrical safety procedure to re-register your certificate of achievement.

read more...


Electrical Refresher assessment for combined Test & Inspection and ELV certification renewal

Electrical Refresher assessment for combined Test & Inspection and ELV certification renewal

This online assessment is for caravan service technicians who need to renew their certificates of achievement.  


read more...


Are you using GDPR correctly?

Are you using GDPR correctly?

The Essentials of GDPR

You can't have failed to notice the flurry of activity surrounding the new General Data Protection Regulation 2017 (GDPR) which came into effect in May of this year replacing the Data Protection Act 1998.

 

This is one of the biggest changes in data protection in recent years and there has been an enormous amount of promotional support for industry and consumers on the new changes.>This is one of the biggest changes to consumer law in recent years 

read more...


 NCC Consumer Rights Act 2015

NCC Consumer Rights Act 2015

This online short course provides you with guidance and understanding of the Consumer Rights Act 2015  which includes case-studies relevant to the Caravan Holiday Home Park and Residential Park Home industry. read more...


NCC Alcohol Licensing

NCC Alcohol Licensing

This short-course will look at the rules, regulations and guidance around Alcohol Licensing. Looking at the differences between Premises and Personal Licenses, the rules surrounding the sale of alcohol, managing premises and the various roles that need to be adhered to, to support the Licensing Act 2003. read more...


NCC Entertainment Licensing

NCC Entertainment Licensing

Businesses, organisations and individuals who want to provide types of entertainment may require a licence or other authorisation from a licensing authority - a local council.

This online short-course will cover the subject of Entertainment Licensing, which forms part of the overall Licensing Act 2003 along with Alcohol Licensing.

read more...


NCC Equality, Diversity and Inclusion in the workplace

NCC Equality, Diversity and Inclusion in the workplace

This short-course and assessment will provide guidance and support to assist you in understanding the ever increasing complex area of equality, diversity and inclusion in the workplace and dispel any myths surrounding this important subject.

 

read more...


NCC Bribery Act 2010

NCC Bribery Act 2010

This online short-course covers guidance, legislation and relevant case-studies on this important legislative topic.This Anti-Bribery online course is designed to ensure that your employees and those who work on your behalf are aware of the UK Bribery Act, how it affects them and how it can impact on current working practice.

read more...


NCC Managing Safety

NCC Managing Safety

This NCC Managing Safety course helps managers and employees meet the demands of modern health and safety requirements. It aims to give managers the essential information they need to manage health and safety in their area of responsibility and control.

This course is the equivalent to our tutor-led H&S Level 2 

You can complete this course as a pre-requisite to attending the Safe-siting course here

read more...


NCC An Introduction to Risk Assessment

NCC An Introduction to Risk Assessment

This online short-course will provide all the guidance, legislation, case-studies surrounding Risk Assessment in the workplace.

This online  training course has been created to provide people at any level, in any sector, the guidance that will help assess the risks that present themselves in their daily work life, and tried and tested processes to administrate the assessments.
read more...


NCC An Overview of COSHH

NCC An Overview of COSHH

This online short-course will provide all the guidance, legislation, case-studies surrounding this important subject. 

This online COSHH training course has been created to provide people at any level, in any sector, with guidance that will help them to work safely with substances that are hazardous to health and comply with COSHH regulations.
read more...


NCC Fire Safety

NCC Fire Safety

This Fire Safety short-course and assessment helps you to fulfil your obligation by providing your staff with the knowledge and understanding required to act safely in the event of a fire in the workplace.

 

read more...


Closure of Holiday Homes during Coronavirus

Closure of Holiday Homes during Coronavirus

Holiday Homes unoccupied during lockdown - this course gives you the information to closedown the home for a period of time read more...


Legionella Awareness

Legionella Awareness

As part of your Risk Assessment, this short course will provide a general awareness concerning Legionella proliferation in typical environments, health effects, the controls that can be used to manage the risk of exposure and duty-holders responsibilities. read more...




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